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  • How do I get started?
    The first thing you must do is get referred by a medical practitioner. This can be any healthcare professional including GPs, consultants, physios, dieticians. Once we receive your referral we will contact you with a date for induction. Please visit our page 'How to get started' by clicking here, for more information.
  • What takes place at an induction?
    At the induction, you will be met by our team of clinical exercise instructors and one of our doctors. The doctor will first speak with the group of new participants outlining what to expect from the classes and the importance of these classes on your health and wellbeing. Then you will take part in basic fitness test assessments which will measure your current strength and cardio levels. This is done so that when we re-test you after 12 weeks you can compare and see your improvement. Please wear comfortable clothing, and bring water and reading glasses if required. The induction usually lasts 90 minutes in total.
  • What comprises a typical ExWell class?
    A standard class takes the form of a gradual warm-up, aerobic activity, strength training, core and balance exercises, and a cool-down section at the end. All our centres cater to participants who would prefer to remain seated throughout.
  • What time do the classes take place?
    Each centre provides classes at different times and days. Please go to the centre of your choice under 'locations' and you will see the current class times of that centre.
  • How long are classes?
    Classes last on average 50 to 55 minutes.
  • What is the cost?
    Many of our centres across the country are partially funded and as such may differ in price. Please email or the email address on the homepage of each centre for pricing offers.
  • How do I pay?
    Payment can be made using our own ExWell Medical App or at any of our centres a member of staff will be more than happy to process your payment. Both cash and card payments are accepted.
  • What do I do if I can't make a class?
    If you are only going to be missing a small number of classes there is no need to contact us. If however, you are planning on going on holiday for a week or two please inform a member of staff at your centre when booking your monthly package beforehand and they will inform you of a potentially more suitable package for that month.
  • What do I do if I miss several classes due to illness?
    Once you return from your illness please inform a member of staff at your centre and they will backdate your membership from before your illness.
  • Are you open on bank holidays?
    No, unfortunately there are no classes on bank holidays.
  • I haven't received my re-test results yet.
    Firstly check your email as it may be there. If not please inform a member of staff at your centre and they will provide you with a hardcopy of the report or explain why there is any delay.
  • I can't make my induction appointment, what do I do?
    If you have replied saying you can make the induction date but now you can't, please reply to the number that contacted you stating you can't make it and another date will be sent to you when available.
  • I missed the Friday Zoom talk, is there a recording?
    Yes, all previous zoom talks can be found under 'weekly zoom talks', or by clicking here.
  • I don't live near a centre is there an online option?
    Yes, we offer our 'Levels' online pre-recorded classes to current participants and anyone referred to us who can't make it to a centre. Please see 'ExWell Online', or click here.
  • Will there be a centre opening near me?
    We are continually opening centres across the country. Please click here to view the confirmed new centres opening soon.
  • I've completed my induction, when can I start?
    Once you have completed your induction you can start straight away at the next class.
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